How the Slowhop integration works

Introduction

The Slowhop integration connects mobile-calendar directly to your property on Slowhop. Reservations made by guests on Slowhop are automatically added to your mobile-calendar calendar, and mobile-calendar continuously sends Slowhop information about which dates are available and which are occupied. This means that a date booked through another channel (e.g. on Booking.com or directly with you) will also be blocked on Slowhop.

How synchronization works

What is synchronized

• Availability (from mobile-calendar to Slowhop). For each mapped Slowhop property, we send information about whether a given day is available or occupied.
• Reservations (from Slowhop to mobile-calendar). New reservations, changes to them, and cancellations are automatically reflected in the calendar.
• Prices and restrictions (from mobile-calendar to Slowhop), including the minimum length of stay.

What the integration does not include

• Guest messages.
• Reviews.
• Offer content (descriptions, photos).

You still manage all of these in the Slowhop panel.

Reservations from Slowhop

• A new reservation appears in the calendar automatically when Slowhop sends it as confirmed.

• If a guest changes a reservation on Slowhop, the change will be applied to the reservation in the calendar.

• If a reservation is cancelled on Slowhop, it will be automatically deleted from the mobile-calendar calendar.

  Deleting reservations from Slowhop

  Deleting a reservation from Slowhop in mobile-calendar does not cancel it on Slowhop. Cancel the reservation in the Slowhop panel, and it will be automatically deleted from the calendar.

• If one reservation on Slowhop includes several properties, a separate reservation will be created in the calendar for each mapped room.

• The guest's comment, information about pets, and children's ages are saved in the comment only when the reservation is created. Later changes on Slowhop do not update the comment, so your notes are not overwritten.

• Example of a comment after sharing the pet type field: “Guest comment | Pets: 1 (small_dogs) | Children's ages: 5”. Until then, only the number of pets is saved, e.g. “Pets: 1”.

• Reservations from Slowhop are added to the calendar as long as the property is connected, regardless of whether availability sending is enabled.

Availability sent to Slowhop

• When you enable synchronization, mobile-calendar sends Slowhop the full availability calendar, along with prices and restrictions, for the next 366 days.
• From then on, every change in the calendar (a new, changed, or deleted reservation, including those from other channels) automatically updates availability on Slowhop.

Disabling synchronization and disconnecting a property

• Disconnecting a property removes its room mappings. If it was the last connected property, synchronization will be disabled.
• Reservations previously imported from Slowhop remain in the calendar.

Several properties on one account

• You can connect several Slowhop properties to one mobile-calendar account. You connect each one using a separate UIK code.
• A Slowhop property can be connected to only one mobile-calendar account.